Our commitment to you
We will always:
- Work in a spirit of total collaboration, trust and openess
- Maximise our resources, skill and expertise to ensure we always meet and exceed our customers objectives
- Be dedicated to common goals and have an understanding of our customers expectations and values
- Work in pursuit of improved efficiency and cost effectiveness, increased opportunity for innovation and continuous improvement of product and service delivery
- Provide the best value for money
Our end-to-end service including full consultancy and advisory roles, means that we believe in long-term relationships where we can add value - here is what some of our clients say about us:
Housing Solutions (Maidenhead and District Housing Association)
"B Bowden & Company have understood our needs and those of our customers and pioneered new and effective ways for us to keep in touch with the project and the budgets. Backstage has added a dimension of control and accountability that we have never had before - which translates into cost and time efficiencies throughout our processes. This compliments their practical and dedicated service offer and they continue to be our supplier of choice in this field."
Wycombe District Council
"Our needs as a council are often diverse and reactive. What B Bowden & Company have given us is not only a strong and efficient team but also the IT system that gives us visibility of all projects at any time. We are now able to budget better, envisage and react to issues or complaints before they escalate and be safe in the knowledge that our customers are being looked after."
EAGA
The following are testimonials from customers who have had works carried out by B Bowden & Company on behalf of EAGA Warmfront.
Letter 1 - Mrs C in Middlesex
Thank you for the recent installation of central heating in our home. We are absolutely delighted with the result. We cannot praise Bowden's staff enough as when the young man arrived alone on the first day he was met with a daunting task. However he set to work dismantling the old boiler etc and when the second engineer arrived the next day they worked arduously and harmoniously until the work was completed. Extraordinary young men. I can only surmise that you are an excellent employer to have such wonderful employees.
Letter 2 - Mrs Bovington - West Acton
Just a line to say thank you for the heating work done for me by your staff. They were all hardworking and kind to me, explaining wherever necessary. One of my family said it was a job well done under difficult circumstances. Please express my thanks to everyone.
Letter 3 - Mr C - Harrow
We want to expree our grateful thanks to the two young men who installed our central heating. They overcame the many problems they faced and never complained; they worked efficiently and very hard to complete the job within the allocated time. They are a credit to your company. They were so thorough, and did a magnificent job in tidying and clearing up after them. I was in and out making sure they did not require anything but I have seen them both at work and it is not very often you see people at work without a coffee break or a lunch break. You truly have two valuable and reliable workmen. The inspection was carried out yesterday and the inspector was very pleased. Thank you for all the work you do for the less fortunate who cannot afford very much.
